Our practice will open in December. Starting December 1, 2025, we will be happy to welcome you in person. Online appointment booking will already be available from October.

Privacy Policy

1. Responsible Entity

Responsible for data processing on this website is:
[Implantologie Oralchirurgie an der Pinau]
[Hindenburgdamm 60, 25421 Pinneberg]
[(04101) 84930-0]
[verwaltung@oralchirurgie-pinnau.de]

2. Collection and Storage of Personal Data and Purpose of Use

a) When visiting the website

When visiting our website, information is automatically collected by the web server in so-called server log files. This includes:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address (anonymized)

This data is used to ensure the technical functionality of the website and for statistical evaluation. The legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest).

b) Online appointment scheduling via Dr. Flex

For booking and managing appointments, we use the service Dr. Flex. This is an external, certified provider of online appointment management software for medical facilities.

The data collected by Dr. Flex (e.g., name, email address, phone number, desired appointment, medical notes) is processed directly through their system.

Responsible for data processing in the context of appointment scheduling:
Dr. Flex GmbH, Stresemannstraße 21, 10963 Berlin
Privacy policy of Dr. Flex: www.dr-flex.de/datenschutz

3. Legal Basis for Processing

Data processing is based on Art. 6 para. 1 lit. b GDPR (contract execution) and, if necessary, your consent under Art. 6 para. 1 lit. a GDPR.

  • Art. 6 para. 1 lit. a GDPR (Consent)
  • Art. 6 para. 1 lit. b GDPR (Contract performance)
  • Art. 6 para. 1 lit. f GDPR (Legitimate interest)

4. Data Transfer to Third Parties

Data is only transferred when necessary for treatment (e.g., referral to specialists) or legally required.

  • pursuant to Art. 15 GDPR to obtain information about the data we have stored about you
  • pursuant to Art. 16 GDPR to correct inaccurate data
  • pursuant to Art. 17 GDPR to have your data deleted
  • pursuant to Art. 18 GDPR to restrict processing
  • pursuant to Art. 20 GDPR to receive your data in a commonly used format
  • pursuant to Art. 21 GDPR to object to processing
  • pursuant to Art. 7 para. 3 GDPR to withdraw consent at any time

Please contact verwaltung@oralchirurgie-pinnau.de. for this matter.

You also have the right to lodge a complaint with the competent data protection supervisory authority:
Independent State Center for Data Protection Schleswig-Holstein (ULD)
Holstenstraße 98, 24103 Kiel
Tel: 0431 988-1200
E-Mail: mail@datenschutzzentrum.de

5. Storage Duration

Personal data is stored only as long as necessary for treatment purposes and legal retention requirements.

  • this is required by law (e.g., as part of tax obligations)
  • you have expressly consented
  • or this is necessary for contract processing (e.g., via Dr. Flex)

6. Data Subject Rights

You have the right to access, correct, delete, restrict processing, data portability, withdraw consent, and object to processing.

7. Data Security

We implement technical and organizational measures to protect your data from loss, misuse, and unauthorized access.